Question 1

Continuing Education

Accepted Answer

• Lifelong learning capabilities with support for:
 • Self-service registration and payments
 • Course and Bundle Catalogues
 • Employer and bulk registration
 • Shopping cart and credit card payments
 • Support for CE and non-credit programs

Question 2

Education Cloud & EDA

Accepted Answer

RIO now supports both EDA and Salesforce Education Cloud.

Question 3

Student 360 Degree View

Accepted Answer

View every interaction from first enquiry to graduation:
 • Sessions and attendance.
 • Program enrollments and results.
 • Program Audit (Degree Audit).
 • Emails/Tasks/Phone calls/Cases.

Question 4

Mobile Student Community

Accepted Answer

Providing students with the ability to:
 • Enroll online.
 • Create and submit supporting documentation as part of the enrollment process.
 • View upcoming session details.
 • View previous grades and program/subject results.
 • Enroll into upcoming subjects/semesters.
 • View/update their personal details.
 • Manage Majors and Minors.
 • Chat with faculty and peers, and log cases for assistance.

Question 5

What features does the Mobile Faculty Community offer?

Accepted Answer

The Mobile Faculty Community allows tutors, lecturers, and facilitators to view their timetable and upcoming sessions, update attendance records and student grades, view and update personal details, chat with students and peers, log cases for assistance, and submit leave requests and timesheets.

Question 6

Compliance

Accepted Answer

Report to your required legislative body with Country/Region specific reporting native.

Question 7

Advanced Analytics

Accepted Answer

Generate Dashboards, Reports and access advanced analytics with seamless integration to Salesforce Analytics.

Question 8

Multiple Institution Support

Accepted Answer

Configure and control multiple institutions with their own unique programs and requirements.

Question 9

Application Management

Accepted Answer

Capture student applications via the Student Community, or web forms. Gather all the requirements pre-enrollment and progress your applications to enrollments.

Question 10

Document Generation

Accepted Answer

Dynamic generation and mailout of documents such as Letter of Offer and Acceptance, admission acceptance and enrollment verification documents, transcripts, student invoices, etc.

Question 11

Fee Management

Accepted Answer

Manage Program, course and Student fees including: 
 • Online payments through student portal.
 • Invoicing.
 • Govt fee help, Scholarship, self paid fee management.
 • Integration to XERO, QB, Netsuite, Accounting Seed and other finance apps, just ask.

Question 12

Configurable Grades

Accepted Answer

Define your own gradings and apply it to created programs and courses. Weighted grade criteria to calculate total grades.

Question 13

Flexible Course Administration

Accepted Answer

Configure your courses by associating:
 • Faculty (multiple roles).
 • A delivery location.
 • A program in which students are enrolled.
 • Sessions.
 • Opportunities to track course-specific pipelines and enrollment status.
 • Intake dates/terms for programs.
 • Support for non standard terms (online rolling enrollments etc.).

Question 14

Timetabling/Resource Planner

Accepted Answer

Inbuilt flexible calendar allows administrators and scheduling teams to view and schedule programs, class timetables, appointment bookings, and facilitators. 
Track and identify double bookings for:
 • Trainers/facilitators.
 • Rooms.
 • Resources.
 • Student session registrations.

Question 15

Session and Attendance Administration

Accepted Answer

Sessions allow you to:
 • Create single or recurring sessions to quickly create timetables for lectures, tutorials, and exams.
 • Track your student attendance status and walk in/out times.
 • Have a start date/end date for sessions.
 • Support for multiple attendance checkpoints in a session (Field trip etc.).
 • Group students by activity code when taking attendance by checkpoints.

Question 16

How does RIO Education handle referrals?

Accepted Answer

RIO Education tracks, measures, and reports on referrals or commissions to third-party agents.

Question 17

Complex Curriculum Support

Accepted Answer

Create and define programs and program structures, including:
 • Prerequisite & Corequisite Subjects.
 • Program Specialisations and subject groupings.
 • Nested Programs.
 • Program Completion Criteria.
 • Majors and Minors support.
 • Auto Enrollment.
 • Credit Transfers and Recognition of Prior Learning (RPL).
 • Online course offerings.
 • Dual Qualification support.

Question 18

Location and Room Management

Accepted Answer

Track your inhouse and third-party venues and rooms. Add your own attributes to venues and rooms to fit your requirements.

Question 19

Student Completion Engine

Accepted Answer

Automatically flag students who have completed all their program requirements. Dynamically calculate student progression and display that for students/faculty.

Question 20

Housing

Accepted Answer

Track housing requests, information, and current housing status.
Allocate housing to students with a room allocation wizard, meal plans, ad-hoc fees.

Question 21

LMS Integration

Accepted Answer

Canvas, Moodle & Brightspace integration out of the box with RIO Connect.
RIO Connect has capabilities to connect to any LMS with API capability.

Question 22

Is RIO Education compatible with any cloud?

Accepted Answer

Yes, RIO Education is a native Salesforce application that runs entirely within the platform. We offer solutions for any cloud, including EDA and Education Cloud.

Question 23

Harness the AppExchange

Accepted Answer

Extend the power of the Salesforce AppExchange by incorporating apps as you need them to:
 • Merge and generate documents.
 • Electronic signatures.
 • Telephony (phone and SMS).
 • Marketing automation.
 • Data de-duplication.
 • Survey tools.
 • Complex form-building tools.

FEATURES SNAPSHOT

RIO EDUCATION FEATURES

Continuing Education

BENEFITS OF RIO EDUCATION

RIO EDUCATION
STUDENT INFORMATION MANAGEMENT & MORE

Contact RIO Education

Privacy Policy

FEATURES SNAPSHOT

RIO EDUCATION FEATURES

Continuing Education

BENEFITS OF RIO EDUCATION

RIO EDUCATION STUDENT INFORMATION MANAGEMENT & MORE

Contact RIO Education

Privacy Policy

RIO EDUCATION
STUDENT INFORMATION MANAGEMENT & MORE